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Showing posts with label problem. Show all posts
Showing posts with label problem. Show all posts

Tuesday, March 30, 2010

Amazon's frustration-free packaging is anything but for hard drives

It's all well and good to cut corners when you're ridding durable, miniature electronics of their brittle plastic clamshells -- but this time, Amazon's "Frustration-Free Packaging" initiative has gone too far. The company's shipping computer hard drives in the stuff. According to dozens of irate customers, Western Digital hard drives shipped by the e-tailer over the past several months have arrived in damaged cardboard containers, thin layers of bubble wrap, or even loose in a simple electrostatic discharge bag without an ounce of padding to keep them from harm. And while some buyers shipped them back immediately when they saw what had happened, many who tried them anyhow found their magnetic storage dead on arrival. While we're not certain whether Western Digital or Amazon was at fault for placing the drives on the "frustration-free" list in the first place (Seagate drive buyers haven't reported similar issues), Gadget Lab reports that Amazon is aware of the problem, and already working to ensure future (lack of) packaging avoids causing more frustration than it's worth

Sunday, March 28, 2010

China Unicom won't use Google's search engine on Android phones

Oh, brother. This just keeps getting better and better, and by "better and better," we mean "uglier and uglier." Google's abrupt decision to stop censoring results in China and redirect users on the mainland to the outfit's Hong Kong portal has stirred up all sorts of tense feelings around the globe, and if you thought this whole war would be confined to the desktop, you were sorely mistaken. China Unicom, which is gearing up to present its customer base with a few more smartphone options with Android loaded on, recently announced that it wouldn't be using Google as the search engine on those very phones. Lu Yimin, president of the operator, was quoted as saying that his company was "willing to work with any company that abides by Chinese law," but that it didn't have "any cooperation with Google currently." Granted, this is just the latest in a series of blows to Android's proliferation in the world's biggest nation, but you can really tell it's getting personal now. C'mon guys -- can't we just hug it out?

Sony's VAIO CW draining the battery while asleep?

Thinking of picking up a VAIO CW over the weekend? You might want to hold those horses just a bit, at least until Sony (or someone) figures out what exactly is causing the batteries on these to zap themselves while asleep. Based on a raft of complaints -- nine pages strong and growing -- over at Notebook Review, it sounds as if the batteries within the outfit's new CW series (at least those with Core i3 CPUs and the 330M GPU) are fading inexplicably quick while resting, leaving many with next to no juice once they crack open the lid the next morning. All sorts of theories are flying, but one in particular seems to note that a bundled Sony battery management application could be causing cells to only charge to a certain percent even when the machine is "off." For now, some folks are actually flipping the battery out for a fraction of a second and popping it back in after putting it to sleep for the night in order to prevent the drain, but we get the feeling that a less janky fix should be in order. Right, Sony?

Sony's VAIO CW draining the battery while asleep?

Thinking of picking up a VAIO CW over the weekend? You might want to hold those horses just a bit, at least until Sony (or someone) figures out what exactly is causing the batteries on these to zap themselves while asleep. Based on a raft of complaints -- nine pages strong and growing -- over at Notebook Review, it sounds as if the batteries within the outfit's new CW series (at least those with Core i3 CPUs and the 330M GPU) are fading inexplicably quick while resting, leaving many with next to no juice once they crack open the lid the next morning. All sorts of theories are flying, but one in particular seems to note that a bundled Sony battery management application could be causing cells to only charge to a certain percent even when the machine is "off." For now, some folks are actually flipping the battery out for a fraction of a second and popping it back in after putting it to sleep for the night in order to prevent the drain, but we get the feeling that a less janky fix should be in order. Right, Sony?